Effective date: October 3, 2026
Optimal Prime Futureworks LLC ("Optimal Prime," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at optimalprime.com and to the mobile and web applications we publish (together, the "Services").
1. Information We Collect
Information you provide
- Contact and support requests: When you email us or use our contact form, we collect your name, email address, and anything else you choose to include, such as your company, phone number, or message.
- Account information: If an app lets you create an account, we collect the information needed to set it up, such as your name, email address, and login credentials.
- Content you create: Any data you enter or upload while using an app's features.
Information collected automatically
- Device and usage data: Basic technical information such as device type, operating system version, app version, and crash or diagnostic logs, used to keep the Services working and fix problems.
- Website data: Our hosting provider may log standard information such as IP address, browser type, and pages visited for security and performance purposes.
We do not use your information to track you across apps or websites owned by other companies, and we do not sell your personal information.
2. How We Use Your Information
- To provide, operate, and maintain the Services
- To respond to your questions and support requests
- To fix bugs, prevent abuse, and improve the Services
- To protect the security and integrity of the Services
- To comply with legal obligations
3. How We Share Your Information
We share information only in the following limited situations:
- Service providers: With trusted vendors who help us run the Services, such as hosting, email delivery, and security providers (for example, Cloudflare and Resend). They may use your information only to perform services for us.
- Legal requirements: When required by law, or to protect the rights, property, or safety of Optimal Prime, our users, or others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, in which case your information would remain subject to this policy.
- With your consent: When you ask us to.
4. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, or as required by law. When it is no longer needed, we delete or anonymize it.
5. Your Choices and Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To make a request, email us at [email protected]. We will respond within 30 days.
Account deletion: If an app lets you create an account, you can delete your account and associated data from within the app's settings, or by contacting us at the address above.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. International Users
We are based in the United States, and your information may be processed and stored in the United States or other countries where our service providers operate.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Significant changes will be communicated through the Services or by other appropriate means.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Optimal Prime Futureworks LLC
Email: [email protected]
Support: optimalprime.com/support